How do I get billed?

Bills are issued on a monthly basis in advance. Every month you will receive a new bill notification by email at your registered email address with a link to download the bill. Moreover, bills are also available electronically within the portal in the Billing section.

We appreciate that you may require posted paper invoice depending on your internal procurement and payment process. To switch on paper bill please login to the melita.io portal, go to the Billing section and switch on paper bill from the toggle near your account balance.

Please note that Paper Bill has an additional charge as per your contract conditions and is only available for postage in EU/EEA.